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Indeed, shipping companies do not scan the packages when they leave our warehouse. It can take 2-3 days sometimes before they register a first scan. I will still follow up with them.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Received my cleaning products last week. Easy to mix just be aware it takes a while to dissolve the tabs in water but they work great. Really appreciate the compostable packaging too
I'm very happy with how effectively the dishwasher detergent performs. I will be continuing with this product.
Cleans windows without any streaks and is convenient to use.
I tried all 5 cleaning products and they work like a charm. I love the brand, love the service and will certainly refer to friends, family and even clients. Thanks Myni for creating environmentally friendly products.
Pouvez-vous m’écrire en français?
La brosse est parfaite pour moi; elle masse légèrement le cuir chevelu en soulevant les cheveux pour leur donner du volume. Je l’apprécie beaucoup.